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Legal

Privacy Policy

How Goss International collects, uses, and protects information submitted through this website.

1. Information We Collect

When you submit an inquiry or contact request through this website, we collect: your name, company, work email, country, press model selection, service interest, and any project details you voluntarily include in the message field.

2. How We Use Your Information

We use submitted information solely to (a) respond to your specific inquiry, (b) route your request to the appropriate Goss engineer or parts team, and (c) maintain your ongoing service account if you have an existing PM contract with us.

3. Information We Do Not Collect

This site does not deploy advertising trackers, third-party retargeting pixels, or behavioral profiling tools. We do not sell, rent, or share your contact information with third-party advertisers or data brokers.

4. Cookies

This website uses only session cookies strictly necessary for basic site functionality (such as session handling and form submission). No analytics or marketing cookies are deployed.

5. Data Storage & Retention

Inquiry records are retained for the duration of your active service relationship with Goss International plus the statutory period required by applicable tax and contract-law regulation in your jurisdiction. After this period, records are archived or securely disposed.

6. Data Sharing

Your submitted information may be shared only with Goss International employees, field engineers, and contracted parts logistics providers who are bound by confidentiality obligations and have a genuine operational need to access the data in order to fulfill your request.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us through the contact page. Requests are fulfilled in accordance with applicable regional privacy law (GDPR, CCPA, PIPEDA, etc.).

8. Security

We use standard technical and organizational safeguards to protect submitted information. However, no internet-based service can guarantee absolute security; you submit information at your own discretion.

9. Updates To This Policy

This policy may be updated periodically. Material changes will be posted to this page with a revised effective date.

10. Contact

Questions about this privacy policy should be directed to our contact page.